Why You Can Trust

Why You Can Trust

At , trust isn't a feature — it's the foundation of everything we build. Your data, your customers, and your business operations depend on a platform that is secure, reliable, and transparent.

Here’s how we protect you at every level.

1. Your Data Stays Yours — Always

You own everything you upload to , including:

• your documents
• your chat agent content
• your customer conversations
• your knowledge base and settings

We only process your data to run the features you’ve chosen. We never sell your data, and we never use your content to train AI models.

Your data is your competitive advantage — and it stays that way with .

2. No AI Training on Your Content

Many AI platforms quietly use customer information to train or improve their models. We don't.

uses Retrieval-Augmented Generation (RAG), meaning:

• your content powers your agent only,
• your data never becomes training material, and
• your business knowledge stays private.

Your data is isolated, protected, and never used to train global AI systems.

3. Enterprise-Grade Security

We use industry-standard security controls across the platform, including:

• Encryption in transit and at rest
• Secure AWS and Vercel infrastructure
• Role-based access permissions
• Rate limiting and abuse prevention
• Domain allowlisting for agent embedding
• Continuous monitoring and threat detection

Your information is protected every step of the way.

4. Clear, Transparent Privacy Practices

We keep our privacy approach simple and honest:

• We collect only the information needed to provide the Service.
• We never sell personal data.
• We never use customer data for advertising.
• We comply with GDPR, CCPA/CPRA, and global data protection standards.
• You can access, export, or delete your data at any time.

Our Privacy Policy, Terms of Service, Cookie Policy, and Data Processing Addendum (DPA) are written in plain language so you know exactly how your data is handled.

5. Trusted, Verified Infrastructure Providers

We partner only with reputable, globally recognized providers:

• Amazon Web Services (AWS) — secure hosting
• Vercel — high-performance deployment
• Stripe / PayPal — secure payments
• Resend — compliant email delivery

Each partner is contractually required to protect your information under strict data protection agreements.

6. Strong Commitments for Global Compliance

is designed to meet international data requirements, including:

• GDPR (Europe)
• UK GDPR
• CCPA/CPRA (California)
• Australian Privacy Principles (APPs)
• Global data transfer rules (Standard Contractual Clauses, UK Addendum)

Your data remains protected no matter where your business operates.

7. Full Control and Transparency

You stay in control at all times:

• Export or delete your data whenever you choose.
• Connect or disconnect integrations anytime.
• Choose which files your agent can access.
• Restrict embedding to approved domains.
• Limit user access through permissions.

Your data. Your rules. Your control.

8. Fast, Human Support When You Need It

We're here to help you succeed. Whether you're:

• deploying your first AI assistant,
• connecting your website,
• reviewing your security setup, or
• preparing compliance documentation,

our team is available via . You're never left alone.

9. Built for Businesses of All Sizes

From small businesses to large organizations, provides:

• reliable performance,
• predictable pricing,
• transparent data handling,
• simple onboarding, and
• strong privacy guarantees.

You can confidently deploy AI across your operations knowing your data is safe and handled properly.

10. Designed for Long-Term Trust

We continuously improve our security, compliance, and reliability. As new standards evolve, we evolve with them.

Our commitment is simple:

• Your data is protected.
• Your customers are secure.
• Your business can trust .