Chat AgentX — Cookie Policy

Introduction

This Cookie Policy explains how Chat AgentX (“we”, “our”, “us”) uses cookies and similar technologies on our websites, dashboard, and online services (“the Service”).

We use cookies to improve functionality, enhance user experience, analyze usage, and support security.

This policy should be read together with our Privacy Policy. By continuing to browse our site or use the Service, you consent to our use of cookies unless you change your preferences.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow websites to remember your actions, preferences, and device information.

We may also use:

• Web beacons / pixels
• Local storage
• Session storage
• Tracking scripts

These technologies function similarly to cookies and are treated as such under this Policy.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential and cannot be disabled. They support:

• Login and authentication
• Secure sessions
• Page navigation
• Form submissions
• Access to protected areas

2. Functional Cookies

These cookies remember your preferences, including:

• Saved settings
• Interface preferences
• Language selections
• Personalization options

3. Performance & Analytics Cookies

Used to understand and improve performance. These may track:

• Page views
• Click paths
• Load times
• Error logs
• Usage patterns

Tools may include Google Analytics, Vercel Analytics, or internal metrics.

4. Marketing & Advertising Cookies

Used (with consent) to measure ad performance and relevance. They may track:

• Referral sources
• Campaign performance
• Post-ad engagement

May be placed by platforms such as Meta or Google Ads.

How We Use Cookies

• Authenticate users
• Maintain secure sessions
• Remember preferences
• Analyze performance
• Monitor traffic
• Improve product features
• Prevent misuse or fraud
• Support marketing analytics (with consent)

We do not use cookies to collect sensitive information.

Third-Party Cookies

Some cookies are placed by third-party providers such as:

• AWS
• Vercel
• Stripe / PayPal
• Resend
• Analytics or marketing platforms

These providers have their own privacy and cookie policies.

Managing Your Cookie Preferences

1. Cookie Banner

Accept or reject non-essential cookies when you first visit.

2. Browser Settings

You can block or delete cookies in your browser.

3. Opt-out Links

• https://tools.google.com/dlpage/gaoptout
• https://optout.networkadvertising.org

Blocking cookies may impact site performance.

Do Not Track (DNT)

We do not currently respond to DNT signals. You may still manage cookies manually.

Updates to This Cookie Policy

We may update this Policy periodically. The “Last updated” date reflects the latest version.

Questions or Concerns

For privacy questions, contact:

Privacy Team —

Alt Deluxe Inc. (DBA Chat AgentX), 2810 North Church Street, Wilmington, Delaware 19802, USA.